BLS Mobil

Can I redeem promotional codes in the BLS Mobile App? How can I add the Half Fare Travelcard PLUS in BLS Mobil? How can I change or delete the payment method in the BLS Mobile App? What should I do if payment with Twint fails in the BLS Mobile app? My payment method was not accepted. What can I do? Is a payment initiated when I cancel a purchase?

How do I buy a multiple journey ticket? Can I buy tickets for fellow passengers in BLS Mobil? Can I use the app to purchase a ticket for my bike or for my dog? Which tickets can I purchase with the BLS Mobil app? I have a Half-Fare travelcard. Can I purchase tickets at a reduced price? What do I have to do during a ticket inspection?

What can I do about GPS / location issue on smartphones with Android? What settings do I need to set on the iPhone (iOS)? What settings do I need to set on smartphones with Android? Change of smartphone, phone number or network provider. What do I have to do? How do I activate Smart Stop? How do I activate the check-out reminder?

What are the requirements to use the check-in / check-out function? What happens in case of a ticket inspection? I have made a check-in by mistake. What do I have to do? I have forgotten to check out. What do I have to do now? Check-out not possible. What do I have to do? Do I have to check out if I change to another vehicle or if I interrupt my trip?

Where is the Check-In/Check-Out function valid? Is check-in in valid for mountain transport? Can I also use Check-In/Check-Out on boat cruises? Are multiple-journeys as check-in tickets offered? Can I buy check-in tickets for additional passengers, dogs or bikes? Which tariffs are not supported?

I forget my password for BLS Mobil How do I link my SwissPass in BLS Mobil? Can I change my e-mail address via my customer account? Why do I need a customer account? Do I have to create a customer account? How do I create my customer account for BLS Mobil?

Which permissions does the app demand, and for what purposes? What happens to my personal data? Are my payment details secure when I store them in the app?