BLS Mobil
What settings do I need to set on the iPhone (iOS)? What settings do I need to set on smartphones with Android? Change of smartphone, phone number or network provider. What do I have to do? What can I do about GPS / location issue on smartphones with Android? How do I activate Smart Stop? How do I activate the check-out reminder?
What are the requirements to use the check-in / check-out function? I have made a check-in by mistake. What do I have to do? I have forgotten to check out. What do I have to do now? Check-out not possible. What do I have to do? Do I have to check out if I change to another vehicle or if I interrupt my trip? Do I have to check out at the end of the trip?
See all 10 articlesWhere is the Check-In/Check-Out function valid? Which tariffs are not supported? Can I buy check-in tickets for additional passengers, dogs or bikes? Can I also use Check-In/Check-Out on boat cruises? Is check-in/check-out valid for mountain transport? Are multiple-journeys as check-in tickets offered?
See all 8 articlesHow can I add the Half Fare Travelcard PLUS in BLS Mobil? What should I do if payment with Twint fails in the BLS Mobile app? My payment method was not accepted. What can I do? How can I change or delete the payment method in the BLS Mobile App? Can I redeem promotional codes in the BLS Mobile App? Is a payment initiated when I cancel a purchase?
See all 8 articlesCan I rename the tickets I have purchased? I have a Half-Fare travelcard. Can I purchase tickets at a reduced price? How do I buy a multiple journey ticket? Can I buy tickets for fellow passengers in BLS Mobil? Can I use the app to purchase a ticket for my bike or for my dog? Can I also purchase first-class tickets?
See all 11 articles