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Here you will find answers to frequently asked questions

Do you need help using our ticket app or buying a season ticket in the webshop, would you like to have your ticket refunded or do you have a question about car transport? You will find the answers here.

Information about car transport FAQ Online tickets car transport Points card car transport FAQ SMS Alert

Lost and Found Service FAQ SMS Alert FAQ Passenger Rights

Technical questions about Check-In Questions about the use of Check-In Tickets & validity | Check-In Payments | BLS Mobil Buy tickets | BLS Mobil Customer account | BLS Mobil Data protection | BLS Mobil

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Travel news

Here you can find the latest travel news, including any construction work and disruptions on the network of BLS and Bern S-Bahn.