How can we help you?

Here you will find answers to frequently asked questions

Do you need help using our ticket app or buying a season ticket in the webshop, would you like to have your ticket refunded or do you have a question about car transport? You will find the answers here.

Information about car transport FAQ Online tickets car transport Points card car transport

Lost and Found Service FAQ Passenger Rights

Payments | BLS Mobil Buy tickets | BLS Mobil Technical questions | BLS Mobil Help for the check-in function Tickets & validity | Check-In Customer account | BLS Mobil Data protection | BLS Mobil

Making purchases | BLS web shop Customer account | BLS web shop

Information on e-tickets and automatic ticketing Details regarding travel without a valid ticket Costs and deadlines for traveling without a valid ticket Invoices and reminders for travel without a valid ticket

Timetable and prices

Contact

Questions, compliments or complaints

Not satisfied with a service? Or is there something you particularly liked? Contact us, we are pleased to help.

Company

Travel news

Here you can find the latest travel news, including any construction work and disruptions on the network of BLS and Bern S-Bahn.