- How can I deposit my GA Travelcard?
- How can I return an unused train ticket?
- When and how do I receive compensation for delays?
- Am I entitled to compensation if I have a travelcard?
- How long do I have to lodge my claim?
- Where can I find my ticket number?
- Am I entitled to compensation if I miss my PostBus or boat connection because of a delay?
- What rights do I have as a passenger in case of delays or cancellations?
Questions, compliments or complaints
Not satisfied with a service? Or is there something you particularly liked? Contact us, we are pleased to help.
Here you can find the latest travel news, including any construction work and disruptions on the network of BLS and Bern S-Bahn.