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Helpcenter BLS

  1. Helpcenter BLS
  2. Rail
  3. FAQ Passenger Rights

FAQ Passenger Rights

  • When and how do I receive compensation for delays?
  • Am I entitled to compensation if I have a travelcard?
  • How long do I have to lodge my claim?
  • Where can I find my ticket number?
  • Am I entitled to compensation if I miss my PostBus or boat connection because of a delay?
  • What rights do I have as a passenger in case of delays or cancellations?
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