FAQ Passenger Rights
- I don't need my GA Travelcard: can I deposit it?
- How can I return an unused train ticket?
- When and how do I receive compensation for delays?
- Am I entitled to compensation if I have a travelcard?
- How long do I have to lodge my claim?
- Where can I find my ticket number?
- Am I entitled to compensation if I miss my PostBus or boat connection because of a delay?
- What rights do I have as a passenger in case of delays or cancellations?