Rail

How can I report a device malfunction with the BLS ticket machine or validator? I can't open the locker. What should I do? What can I do if I have problems paying for a locker?

How can I return an unused ticket or a ticket purchased by mistake? How can I deposit my GA Travelcard? When and how do I receive compensation for delays? Am I entitled to compensation if I have a travelcard? How long do I have to lodge my claim? Where can I find my ticket number?

I lost something on the train. Where can I report? | Lost and Found Service Railway