How can I return an unused train ticket? Michael Rieder March 29, 2021 09:21 Updated You can use this form to apply for a refund on partially or completely unused tickets bought exclusively online or via your mobile. Link to the online form Related articles I don't need my GA Travelcard: can I deposit it? How do I activate the check-out reminder? Change of smartphone, phone number or network provider. What do I have to do? Where is the Check-In/Check-Out function valid? What rights do I have as a passenger in case of delays or cancellations?