What do I have to do if I have lost the points card? | Car transport Michael Rieder May 10, 2021 06:05 Updated Please notify the loss of your points card immediately using the following form. Link to the form The points card will be blocked and replaced for a fee equivalent to 30 points. Related articles Where can I find information about the the points card car transport? When will the next car transport run on the Brig - Iselle (Simplon) line? When will the next car transport run on the Kandersteg - Goppenstein (Lötschberg) line? Are there waiting times at the car transport in Kandersteg or Goppenstein? Am I entitled to compensation if I have a travelcard?