How can I order a replacement SwissPass card?
Has your SwissPass card been lost, damaged or stolen? No problem, you can order a SwissPass replacement card for CHF 30 online, via the SBB Contact Center or at a staffed public transport point of sale.
Here’s how it works:
- Open the link Order SwissPass replacement card.
- Select the person you would like to order the replacement card for.
- Check the address details.
- Select the payment method for paying the CHF 30 fee.
- You will receive your new SwissPass card by post.