I have paid, but I have not received the ticket for the car transport.

The transaction could not be completed. We delete open transactions daily. You don't need to take any further action.

A provisional transaction is an authorized payment that still needs to be posted or canceled by the merchant. The merchant has 7 days to do so.

If you do not have a ticket now, we ask you to purchase a new ticket through our online shop.
Or you can obtain your ticket directly at the loading station.