Why do I need a customer account? Michael Rieder June 10, 2021 21:26 Updated The customer account is required so that tickets can be purchased via the app. Related articles I have a Half-Fare travelcard. Can I purchase tickets at a reduced price? How do I create my customer account? What information do I have to provide in the customer account? Can I use the app to purchase a ticket for my bike or for my dog? Which tickets can I purchase with the BLS Mobil app?