How can I return an unused ticket? Michael Rieder January 27, 2021 16:46 Updated You can use this form to apply for a refund on partially or completely unused tickets bought exclusively online or via your mobile. Link to the online form Related articles I don't need my GA Travelcard: can I deposit it? What rights do I have as a passenger in case of delays or cancellations? How do I activate the check-out reminder? Do I have to check out if I change to another vehicle or if I interrupt my trip? Change of smartphone, phone number or network provider. What do I have to do?