Can I return or exchange an online ticket for the car transport?
Tickets for the Kandersteg-Goppenstein line or Brig-Iselle line
Refunds cannot be given against tickets acquired online nor can they be exchanged.
Online tickets are valid for one year and are transferable.
Tickets for the Kandersteg - Iselle line
If you are unable to travel, it is possible to cancel the ticket before the trip -> online or at a BLS Travel Center (ticket with reference number required):
- 24 days before departure: 100% of ticket price
- 23 –15 days before departure: 70% of ticket price
- 14 – 8 days before departure: 50% of ticket price
- 7 – 1 days before departure: 10% of ticket price
- on or after the day of travel: no refund