I have forgotten to check out. What do I have to do now?
If you forgot to check-out, please do so immediately and wait for the price to be displayed.
Report wrong journey
In many cases, we will be able to correct the error automatically. If, however, we have charged more, please open your journey history and report the wrong journey. Our customer support will analyze the case and get back to you.
To avoid future occurrences, make sure to activate the check-out reminder.