When and how do I receive compensation for delays? Matthias Scheidegger January 07, 2021 07:21 Updated If you arrive at your destination with a delay of an hour or more, you are entitled to compensation. More information and the claim form can be found at the following links: To the website Claim form Related articles When will the next car transport run on the Brig - Iselle (Simplon) line? Are there waiting times at the car transport in Kandersteg or Goppenstein? Where can I find the boat cruise timetable?