If you forget to check out immediately after finishing your journey, you can always check out later. If in the meantime you have, for example, walked away from the station, and the check-out station shown is no longer correct, you can change it (tap on the pen symbol next to the start station).
If you forget to check-out on the day of your travel, lezzgo will be terminated through our system the day after.
In order to remember to check-out, lezzgo assists you in two ways:
- At stations where you frequently end your journeys, the lezzgo app will remind you to check out.
- If you travel for more than three hours with lezzgo, we will send you a push-notification, asking if you are still using lezzgo.